Thursday, June 27, 2013

Becoming Fluent in Responsible Gaming

By Brian Lehman, Communications Manager, American Gaming Association

It’s quite easy to recognize that diversity is one of our industry’s greatest strengths. Walk into any casino around the country and you’ll quickly appreciate that from employees to patrons, the gaming community is truly a multicultural one.

Another feature of our industry that spans all types of customers, regions, and companies is a dedication to responsible gaming.

With this in mind, we at the American Gaming Associated (AGA) have tabbed this year’s Responsible Gaming Education Week (RGEW) with the theme: “How Do You Say Responsible Gaming?” The week of Aug. 5-9 marks the 16th annual RGEW, and it’s a chance for casinos across the country to spread the message that no matter what language employees and customers speak, it’s important that they all speak responsible gaming. Materials that reflect the theme, along with the AGA’s responsible gaming brochures in English, Spanish, French, Vietnamese, Chinese and Korean, can be purchased in time for RGEW if you order before July 8.
                              
One way we’ll illustrate this theme is by asking member companies to film their employees delivering key responsible gaming messages in their native languages during RGEW. The AGA will create a compilation video of these messages, which we’ll make available on our YouTube channel and through social media.

Throughout RGEW, our hope is that gaming employees and the public keep it fun. And that becomes a whole lot easier when we educate each other and speak a language that’s truly universal: responsible gaming. 

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